Updated: 24/02/2024
Are you looking for an insurance provider that offers great value car cover, fast and easy claims processing, and excellent customer service? Naked Insurance may be the answer. In this article, we look at the company’s offerings and provide honest reviews of their services so that you can make an informed decision about whether they are right for you.
Ratings from Different Sites
Google Reviews as of 24/02/2024
Hellopeter Reviews as of 24/02/2024
What Do Customers Say About Naked?
When it comes to reviews, there is plenty of praise out there for Naked’s services when judged against other insurers across South Africa, who often struggle when it comes to delivering promises or making good on claims quickly enough. One example was mentioned by a customer who had his premium price reduced significantly following some changes made upon renewal due to certain risk factors reducing over time. He found his insurer didn’t come close in terms to match this offer despite repeated attempts at negotiation – something he said he never expected from Naked once he switched over, as they managed it almost immediately without any fuss whatsoever!
Are There Any Complaints Against Naked?
While most feedback appears positive overall, there have been some complaints regarding delays in responses from customer service representatives when contacted via telephone (as opposed to emails which tend to get answered much more promptly). Some customers also feel prices charged could be lower, although considering how much value they include compared to others offering similar levels of cover, perhaps these criticisms are not entirely fair, given the number of features available per package plus the convenience factor built into every transaction through the use of their app/website alone.
Final Thoughts: Is It Worth Considering Switching To Naked For Your Car Insurance Needs?
All things considered, Naked does offer impressive value when looked at objectively in terms of pricing structure/inclusions versus competitors plus speed efficiency, in which transactions conducted via their platform tend to be completed in minutes. This means less time wasted waiting for responses about confirmations/documentation updates etc. So, if the safety net knows a reliable organisation behind the wheel providing excellent support whenever needed, then it is definitely worth giving them a try. Try getting a free quote to see how much you can save.
