Web Analytics

Dotsure Pet Insurance Plans


Pet insurance is becoming increasingly important for pet owners in South Africa, as it provides financial protection and peace of mind when unexpected veterinary expenses arise. One leading provider of comprehensive pet insurance plans in the country is Dotsure.

Dotsure understands that pets are more than just animals; they are beloved members of our families. With their custom-made cover, Dotsure aims to cater to all types of pet parents – from cat servants to proud dog people and everyone else who cherishes their furry friends.

Understanding Pet Insurance

Similar to medical insurance for humans, pet insurance offers protection against unforeseen vet bills resulting from accidents or health issues faced by your pets. By having a reliable policy like those offered by Dotsure, you can visit the veterinarian with confidence knowing that eligible expenses will be reimbursed within 48 hours*.

Dotsure Pet Insurance Plans Overview


Starting at R89 per month*, dogs can receive coverage tailored specifically for them.


Cats also have access to affordable coverage starting at R89 per month*.


For bird enthusiasts looking after avian companionship, there’s an option available starting at R139 per month*.


Reptile lovers can find suitable policies beginning at R199 per month*.


Mammal owners have options too! Policies start from only R229 per month*

Key Features & Benefits

Multiple Pet Discount

Enjoy a 15% discount on your premium when insuring multiple pets under one policy with Dostsure!

Choose Any Vet

You have the freedom to select any registered veterinarian across South Africa without limitations imposed by geographical boundaries.

Month-to-month Flexibility

With no penalties involved, you’re free to cancel or upgrade your plan whenever necessary according to your preferences.

Lightning Fast Payouts

Dotsure aims to provide quick reimbursements for valid claims, with an average payout time of just 48 hours*.

Trusted Reviews and Awards

With a stellar reputation in the industry, Dotsure has earned a 10/10 Trust Index Rating on HelloPeter.com based on over 10,000 reviews. In addition, they were voted the Best Pet Insurance Company in South Africa at the prestigious Star Reader’s Choice Awards in 2020.

Additional Services Offered by Dotsure

In addition to their comprehensive pet insurance plans, Dotsure also offers additional services that can further support your pets’ health and well-being. These include telemedicine consultations where you can seek professional advice from veterinarians remotely, and behavioural training support to help address any behaviour-related concerns you may have about your furry friends.

Customer Reviews & Ratings

Dotsure Pet Insurance has received an average rating of 4.73 out of 5 from a total of 29,252 reviews on HelloPeter.com and is rated #9 in the insurance category(as of 2023/06/17). This indicates that the majority of customers have had positive experiences with Dotsure and are satisfied with their services.

Positive Feedback

    • Many customers appreciate the hassle-free claims process provided by Dotsure.
    • The professionalism, efficiency, and friendliness displayed by the customer service team are highly praised.
    • Customers mention specific representatives who were exceptionally helpful in providing clear explanations about pet insurance policies.
    • Some reviewers highlight exceptional service from individuals like Zachary Frieselaar or Mieke Zeeman for their knowledge and friendly assistance.

Negative Feedback

While most reviews are positive, there are some negative comments as well. One reviewer expressed frustration over a tedious claim process where documents needed to be resubmitted multiple times without receiving prompt responses.

Overall Summary

The overwhelming number of positive ratings suggests that many policyholders find value in choosing Dotsure Pet Insurance plans due to its efficient claims processing system and knowledgeable customer support staff. However, it’s important for potential customers to consider both positive and negative aspects when making decisions regarding pet insurance providers.

Pricing Information

For detailed pricing information regarding specific policies offered by DotSure, it is recommended to visit their official website or contact them directly. Their team will be happy to assist you in finding the most suitable plan for your beloved pets.


Choosing pet insurance is essential for responsible pet owners looking after their four-legged family members.DotSure stands out as a leading provider of pet insurance plans in South Africa, offering custom-made coverage for various types of pets. With their commitment to fast reimbursements, flexibility in choosing any vet, and additional services like telemedicine consultations and behavioural training support, Dotsure ensures that your pets receive the best care possible.

Don’t let unexpected veterinary expenses burden you financially. Consider investing in Dotsure’s reliable pet insurance plans today to protect both your fur family and your finances.

*Terms & conditions apply. Reimbursement is subject to plan selection and submission of valid claims within specified guidelines.

Next Provider: OUTsurance

You Are Here: Home » Pet Insurance » Dotsure